Customer support that handles itself.
AgentDesk is an AI-assisted support inbox for ecommerce stores. AI answers routine questions using your live order data; humans take over when it matters.
Free plan includes unlimited human-agent chat. Upgrade to Pro for AI replies.
What AgentDesk does
One inbox, one workflow. Your AI agent and your human team work from the same context, so customers never have to repeat themselves.
AI replies grounded in your store
Connects directly to Shopify or WooCommerce. The AI sees real orders, tracking numbers, and refund policies — no hallucinated answers.
Human takeover, instantly
When a conversation gets complex the AI escalates with full context. Your team picks it up in the live inbox without scrolling through history.
Built-in escalation inbox
A real-time dashboard for your support team. Claim conversations, leave internal notes, and resolve tickets without leaving the app.
Refunds, returns, tracking
The AI can quote your refund policy, surface tracking status, and pre-fill refund requests for one-click human approval.
Policy engine you control
Set refund windows, VIP rules, and risk thresholds in one place. The AI follows them; you don't have to retrain anything.
Honest pricing
$20/month flat for AI replies. No per-seat fees, no per-message charges, no enterprise upsell. Cancel anytime.
Simple, two-tier pricing.
Free for human-agent support. $20/month when you're ready to turn on AI.
Ready to give your customers faster answers?
Sign up free in under a minute. Connect your store. Start replying.